We collect certain information or data about you when you use our website.

We collect:

  • questions, queries or feedback you leave, including your email address if you contact us or place an order
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on
  • your Internet Protocol (IP) address, and details of which version of web browser and device you used

This data can be viewed by our authorised people and secure card payment supplier organisations to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • allow you to access our services and make transactions

Where your data is stored

We store your data on secure servers in the European Economic Area (EEA).

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms and conditions and other agreements. This includes exchanging information with government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites without your permission.

Your rights

You can ask us not to use any of the information we collect.

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email.

Links to other websites

We may contain links to other websites.

This privacy policy only applies to Strawberry Connect and doesn’t cover other services and transactions that we may link to. These services, such as card payment suppliers, have their own terms and conditions and privacy policies.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to StrawberryConnect.co.uk from another website

If you come to strawberryconnect.co.uk from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.